Welcome to the Starcare Hospitals website (Address: N H Bypass Junction,
Near Thondayad, Kozhikode,
Kerala - 673 017, India). By using or accessing our Site, services, mobile applications, or any content offered by Starcare Hospitals, you agree to the following Terms & Conditions. Please read them carefully.
Acceptance of Terms
By using the Site or the Services, you accept and agree to abide by these Terms. If you do not agree to any part of these Terms, you must not access or use the Services.
Use of Services / User Eligibility
- You represent that you are at least 18 years old or accessing with parental/guardian consent.
- You agree to use the Services for lawful purposes only, and in compliance with applicable healthcare, data protection, and other relevant laws.
- You will not misuse the Services (e.g. hacking, unauthorized access, interfering with operation).
Appointments, Treatment & Medical Advice
- The Site may allow you to schedule appointments or access healthcare services. These are subject to availability and acceptance by the hospital/clinician.
- All medical advice, diagnosis, treatment and services provided by Starcare are delivered through qualified professionals. The information on the Site is for general educational purposes and not a substitute for professional medical advice.
- You must not ignore or delay seeking professional care because of something you read on this Site. Always consult your doctor or qualified healthcare provider.
Patient & User Data / Privacy
- In the course of using the Services, you may provide personal and medical data (“User Data”). You consent to our collection, usage, processing, retention, and storage of your User Data in accordance with Starcare’s Privacy Policy.
- Starcare Hospitals will take reasonable measures to protect your personal health information, in compliance with applicable privacy laws (such as HIPAA, if relevant, or India’s data protection laws).
- Your data may be shared with affiliated healthcare providers, laboratories, insurance companies, or third-party service providers only as required for treatment, billing, or operations—subject to confidentiality obligations.
Intellectual Property
- All content on the Site (text, images, logos, videos, graphics, software) is the property of Starcare Hospitals or its licensors, protected by copyright, trademark, and other intellectual property laws.
- You may view, download, or print content only for your personal, non-commercial use, provided you retain all copyright and other proprietary notices.
- You shall not modify, reproduce, distribute, create derivative works from, publicly display, or otherwise use the content for commercial purposes without Starcare’s express written permission.
Third-Party Links / Services
- The Site may include links to third-party websites or services. These are provided for convenience only. Starcare does not control or endorse these third-party services and disclaims responsibility for their content or practices.
- If you use a third-party service via our Site (e.g., payment gateway, labs, pharmacy), you do so at your own risk under that third party’s terms.
Billing, Payments & Insurance
- You agree to pay for any services, treatments, or procedures you receive, as per the prevailing rates or agreed package.
- In cases involving insurance claims, Starcare will assist in coordinating with your insurer, but you remain primarily responsible for payment.
- Failure to settle your bills may result in legal collection processes, withholding of medical records, or denial of further services.
Limitation of Liability / Warranty Disclaimer
- The Services are provided on an “as is” and “as available” basis. Starcare does not warrant that they will be uninterrupted, error-free, or always secure.
- Starcare disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, or non-infringement.
- To the maximum extent permitted by law, Starcare’s liability for any damages arising from your use of the Services is limited. Starcare will not be liable for indirect, incidental, special, punitive, or consequential damages.
Termination / Suspension
Starcare may suspend or terminate your access to all or part of the Services without prior notice if you violate these Terms or for operational reasons. Upon termination, your rights to use the Services cease, but obligations like confidentiality, indemnification, and liability survive.
Modification of Terms
Starcare reserves the right to modify or update these Terms at any time. The date at the top will reflect the latest version. Continued use of the Services after changes constitutes your acceptance of the revised Terms.
Contact Information
If you have questions or concerns about these Terms, you may contact us:
Starcare Hospitals
Address: N H Bypass Junction,
Near Thondayad, Kozhikode,
Kerala - 673 017, India.
Phone: 0495 3069000
Email: info@starcarehospitals.com
